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Hellenic Glass Industry - Support portal

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  1. For Return Sales Orders of type ZREU, ZRE and ZRER we need to add a reason for the return The field is called ORDER REASON and some of you already use it. The list of reasons is the following: 901 Financial Reasons 902 Quality (curstomer claim) 903 Packaging Destroyed 904 Wrong Customer Order (Our responsibility) 905 Barcode Issue 907 Wrong Customer Order (Customer responsibility) If a reason is NOT defined the system will notify you upon pressing SAVE: ***IMPORTANT!!!*** If you press save the system will save the Order but you will NOT BE ABLE TO MAKE A BILLING. So you need to fill the order reason for all orders.
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