For Return Sales Orders of type ZREU, ZRE and ZRER we need to add a reason for the returnĀ
The field is called ORDER REASON and some of you already use it.
The list of reasons is the following:
- 901 Financial Reasons
- 902 Quality (curstomer claim)
- 903 Packaging Destroyed
- 904 Wrong Customer Order (Our responsibility)
- 905 Barcode Issue
- 907 Wrong Customer Order (Customer responsibility)
If a reason is NOT defined the system will notify you upon pressing SAVE:
***IMPORTANT!!!***
If you press save the system will save the Order but you will NOT BE ABLE TO MAKE A BILLING. So you need to fill the order reason for all orders.
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